Introducing iCRM 101, a powerful and versatile Customer Relationship Management (CRM) system meticulously crafted by AppCollection.in. Ideal for companies, freelancers, and various business applications, iCRM 101 offers an array of features to streamline your business operations effectively.
Key Features:
1. Project Management Tool: Effectively manage and invoice projects, track expenses, and monitor task time. Assign multiple staff members, ensuring collaborative project management.
2. One-Click Invoice Creation: Build professional invoices effortlessly, with options for attaching files and direct client delivery. Create recurring invoices for seamless billing.
3. Estimates and Proposals: Generate estimates in minutes, easily convert them to invoices upon acceptance. Create visually impressive proposals with images, tables, and videos.
4. Leads Management: Track leads' progress with a simple Kanban system. Convert leads to customers, import leads from email, and create proposals effortlessly.
5. Expense and Payment Recording: Record company expenses with the option for recurring expenses. Record and receive payments in different currencies, with support for Paypal and Stripe.
6. Support Ticket System: Utilize an efficient support ticket system with autoresponse, private notes, attachments, and predefined replies.
7. Knowledge Base: Build a knowledge base with informative articles for both customers and staff members.
8. Staff Tasks: Assign tasks to multiple employees, add followers, and include comments and attachments.
9. Contract Management: Use contracts to secure current and future sales. Create PDF documents and send reminders before contract expiry.
These features collectively make iCRM 101 an all-encompassing tool for efficient business and customer relationship management.
